We are looking for the newest member of our customer happiness team at YouNoodle, based in our SOMA, San Francisco, headquarters. Our mission is to foster entrepreneurship around the world, and on the customer happiness team we do that by supporting entrepreneurial competition organizers located around the globe.

We work with a stellar group of clients like Stanford BASES, Amazon Web Services Global Startup Challenge, and Start-Up Chile, and many more. In fact, over 400 competitions have used our software-as-a-service platform, Podium (podium.younoodle.com). Your primary role would be to support Podium clients and ensure their overall happiness when using our products.

Our customer happiness team is very much that, a team, and we support each other with renewing clients, spotting ways to improve the product and of course supporting customers. In this position you will start supporting clients from day one, and as you learn the ropes, we hope that you will become one of our competition experts, advising clients on how to reach their goals and even doing renewals. We want you to be excited about establishing and maintaining relationships with clients around the world. We help our clients with their deadlines, therefore you should work well under pressure and be a creative problem solver. We work together to learn from and support each other and we are excited about finding the next member of our team.

You are fundamentally engaging, competitive and supportive. You’ve always been that team leader who takes charge and both makes things happen and keeps everyone happy. You are highly organized and making clients happy makes you happy. You are passionate about entrepreneurship and you are driven to make more of it happen around the world.

Please tell us about your work with different clients and your ability to manage multiple projects and clients while keeping everything in order. You would be working directly with clients around the world, so also tell us about your international experience and, ideally, the languages you speak. We are a very international team and we value cultural and lingual diversity. You should be passionate and excited about startups and you should be curious about how entrepreneurial ecosystems take shape.

Our company culture is very open, inclusive, hard working, competitive, fun and happy! Some company perks include in house ping-pong and game room, frequent startup parties in the YouNoodle lounge, and a company tab at the Creamery.

While we expect that you will have some organizational, international and startup experience, we are open to more junior candidates whose enthusiasm and scrappiness can make up for a lack direct work experience. Of course we also welcome folks with some years of experience in client support. If you are psyched about this position, please tell us why it should be you on careers@younoodle.com

We are looking for an intern to join our customer happiness team at YouNoodle, based in our SOMA, San Francisco, headquarters. Our mission is to foster entrepreneurship around the world, and on the customer happiness team we do that by supporting entrepreneurial competition organizers located around the globe.

We work with a stellar group of clients like Stanford BASES, Amazon Web Services Global Startup Challenge, and Start-Up Chile, and many more. In fact, over 400 competitions have used our software-as-a-service platform, Podium (podium.younoodle.com). Your primary role would be to support Podium clients and ensure their overall happiness when using our products.

Our customer happiness team is very much that, a team, and we support each other with renewing clients, spotting ways to improve the product and of course supporting customers. In this position you will be supporting both organizer of the competitions and the many entrepreneurs applying to those competitions and judges evaluating the startups. You would be monitoring the support channels and helping to deliver special moments of client happiness. We help our clients with their deadlines, therefore you should work well under pressure and be a creative problem solver.

In addition, over the summer we will be hosting the YouNoodle Camp where we invite top entrepreneurs from various competitions around the world to be immersed in Silicon Valley for the month of July. While this would not be your primary role, there will certainly be opportunities for you to assist with and participate in the many wonderful events surrounding this program.

You are fundamentally engaging, competitive and supportive. You’ve always been that team leader who takes charge and both makes things happen and keeps everyone happy. You are highly organized and making clients happy makes you happy. You love new technologies and often find yourself helping others to use the latest new app or online game or service. You are passionate about entrepreneurship and you are driven to make more of it happen around the world.

Our company culture is very open, inclusive, hard working, competitive, fun and happy! We are very much a start-up environment with ping pong and shuffle board and lots of young bright energetic folks. This position would be an unpaid summer internship, and if you wow us, there is a possibility for a part time paid role in the fall.

Please tell us about your work with different projects and some experiences where you have supported and wowed customers or stakeholders. If you are psyched about this position, please tell us why it should be you on careers@younoodle.com

YouNoodle is looking for a talented, creative individual to join our team this spring. Applicants should be currently working towards a degree in Design. Recent graduates will also be considered for this role.

The Graphic Design Intern will work closely with our design team in a support role that involves sketching ideas, creating layouts, manipulating images, and producing marketing materials for promotional events. Reporting to our Lead Designer, the Graphic Design Intern will get the opportunity to take ownership of projects during the internship.

Responsibilities may include:
- Generating website graphics and promotional graphics
- Manipulating graphics and photos
- Creating style guides for various websites
- Designing digital marketing assets
- Designing print-ready promotional items
- Sketching multiple visual solutions to design problems
- Updating content on our various Wordpress product websites (Training will be provided)

Qualifications required:
- Pursuing/or having recently obtained) an Undergrad degree in Graphic Design or related field
- An online portfolio (please specify which work was created 100% by you vs. by a team)
- Strong passion for graphic design (typography, color, photography and grid layouts)
- Proficiency in Adobe Creative Suite (particularly Photoshop, Illustrator and InDesign)
- Impeccable eye for detail and consistency
- Ability to create effective designs to support business or marketing goals
- Ability to respond effectively and appropriately to creative feedback and constructive criticism
- Ability to handle multiple projects at once
- Desire to have fun at work in a startup environment
Even better:
- Knowledge of HTML/CSS and new standards such as HTML5/CSS3
- Knowledge of Wordpress CMS

This is an unpaid 3 to 6 month internship, flexible start time

Is this you? Apply today: careers@younoodle.com

We are always looking for talent. Tell us why it should be you on careers@younoodle.com.

YouNoodle is a San Francisco-based tech startup founded by Rebeca Hwang and Torsten Kolind in 2010, backed by a group of business angels from the US, Europe and Asia. The company was spun off an ambitious project started by Bob Goodson and Kirill Makharinsky in 2007 with support from Peter Thiel (Founders Fund) and Max Levchin (PayPal), which also spawned Quid (Goodson) and indirectly Ostrovok (Makharinsky).

YouNoodle is run by a dedicated team of 9 different nationalities, all based in YouNoodle's quirky office in SOMA, San Francisco. Locally, we are known for our open-minded nature, and for throwing great parties. We offer comprehensive benefits and lots of learning along the way.