Nick Hills
Computer Science graduate from Coventry (Lanchester) University. Currently working as Director Enterprise Systems Support at Firmenich SA, Geneva, Switzerland.
| Headline: | Innocent Bystander |
| Skills: | English, French, German, Languages |
| Interested in: | Helping friends, Meeting new people, Professional opportunities |
| Schools: | Coventry University |
WORK EXPERIENCE
| Employer: | Firmenich SA, Geneva, Switzerland |
| Position: | Director Enterprise Systems Support |
| Time period: | January 2005 - Present |
| Description: | Responsible for the set-up and implementation of the Global SAP Competency Centre Community (CCC) for End-to-End SAP Business Processes
- Successful roll-out of the Latin America and European CCC, including Super Users, Second and Third Level Support Teams, and Business Process Excellence Teams. - Successful implementation of ITIL Service Management Processes including Incident, Request, Problem, Application Change and Release Management Processes. - Responsible for the EMEA Region Second Level Application Support Team. - Responsible for Global Incident and Request Management including tracking and reporting on Service level KPIs - Project Manager for Go-live at sites in Italy and Spain, responsible for go-live Planning, Risk and Contingency Management, and handover to Support Organization. |
| Employer: | Firmenich SA, Geneva, Switzerland |
| Position: | Director PMO - Application Development and Maintenance (ADM) |
| Time period: | January 2003 - December 2005 |
| Description: | Responsible for managing Application Development and Maintenance of a Portfolio of 500+ Applications as part of the PMO
- Managing the outsourcing of a CHF 11M ADM contract offshore to Infosys India. - Implementation of ITIL Change and Release Processes. - Implementation of source code control of over 1 million lines of code. |
| Employer: | Globalsight Corporation, Annecy, France |
| Position: | European Technical Services Director |
| Time period: | January 2000 - December 2003 |
| Description: | European employee of San Jose startup, the leading vendor of Globalization Management Systems (GMS) for managing and maintaining enterprise information and web content for multi-lingual markets.
- Responsible for pan-European technical presales and post sales activities including product demonstrations, Request for Proposal/Information submission, account, project and engagement management. - Hiring, training and coaching of all European Systems Engineers. - Achieved profitability in first year. - Internet knowledge: HTML (and derivatives), JavaScript, XML/XSLT, JSP/Servlets, ASP, HTTP, SSL, Web Services, SOAP, WSDL, UDDI. - CMS/AS/PS knowledge: Interwoven, Vignette, Documentum, WebLogic, iPlanet, WebSphere, ATG, Broadvision. |
| Employer: | Newtech Consulting, Bloux, France |
| Position: | Independent Consultant |
| Time period: | January 1994 - December 2000 |
| Description: | - Founder and Director of NewTech Consulting, providing, consultancy, training and mentoring services, worldwide, on Enterprise Process Modeling and Integration, e-Business Engineering, Object-Oriented Methods and Tools for 2nd generation client/server architectures, production workflow application integration and component based development.
- Manager of Forté Software Inc.’s (virtual) international professional services team (Asia/Australasia/South America). Generated $3M+ revenue for Forté Software Inc. over four-year period. Responsible for presales support, project start-up, Requirements Capture, Development estimation and project planning, and introduction and application of Object-Oriented Analysis and Design Processes, Methods and Techniques. - Developed ‘Enterprise Process Modeling for Forté’ training and consultancy services. Services provide mapping of Enterprise Process Models to Forté Conductor and Forté Fusion, now the core technology behind Sun’s iPlanet Application Integrator. - OOP languages and architectures: J2EE, EJBs, Component Based Development, Forte TOOL 4GL. OOAD Case Tools: Objectory SE and BE, Rational Rose, Select Enterprise, Paradigm Plus. OOAD Methods and Techniques: Unified Modeling Language (UML), Booch, Objectory, OMT, Fusion, Rational Unified Process, Catalysis, Analysis and Design Patterns. - European partner of the Boston based Delphi Consulting Group. Industry Leaders in advisory services on Knowledge Management, Document Management, Workflow Management, Corporate Portals and e-Business. - Certified Delphi Consultant and Trainer of Knowledge Management, Workflow and Document Management and Business Process Modeling and Redesign. |
| Employer: | Digital Equipment, Ferney, France |
| Position: | Freelance Consultant, Technology Consultant |
| Time period: | January 1988 - December 1994 |
| Description: | - Manager of the European Forté Expertise Center (3 consultants), responsible for delivery of Forté Services European-wide.
- Attained business objective of personally delivering 150+ days of consultancy in financial year. - Project Leader of team of 6 DECdesign object-oriented case tool customization engineers. Digital sold over 1000 DECdesign licenses worldwide. - Development and integration of the Services Interface Bus (SIB) for transfer of information between distributed Relational Databases. |
| Employer: | GEC Avionics and Software Inc., Borehamwood, England |
| Position: | Senior Software Engineer, Team Leader |
| Time period: | January 1985 - December 1988 |
| Description: | - Team Leader of the Verdix ADA Development System (VADS) European Support team. Team supported over 200 European customers.
- Development of radar simulation programs using ADA. |
EDUCATION
| University: | Coventry University |
| Time period: | 1981 - 1985 |
| Degree: | Computer Science, BSc |
PUBLICATIONS
| Papers: | 'Comparison and Evaluation of Object-Oriented Analysis and Design Methods', July 1993, Digital Internal Document.
'An Object-Oriented Approach to "Architecting" Open Client/Server Applications', July 1994, by Nicholas J. Hills and Pierre Tornier (published by SIG Publications, Object Magazine February 1995) 'Empowering the Architect', June 1995, by Nicholas J. Hills and Pierre Tornier (published by SIG Publications, Object Magazine Nov/Dec 1995) Workshop - Applying the Objectory process - Object Expo Australia - Sydney Australia, July 1995 Presentation - Le genie logiciel orienté objet - Strategies Objet 95 - Paris France, October 1995 Presentation - Use Case Engineering - Objet Expo France, February 1996 Presentation – Object Oriented Business Process Modeling for Forté – Forté User Forum – San Francisco, May 1997 & Birmingham, England, November 1997 Presentation - Object Oriented Business Process Modeling for Enterprise Workflow – International Business Process Summit ’98 – Oakland CA, November 1998 Presentation – From Information Technology to Knowledge Technology – International Knowledge Management Summit 1999 – San Diego CA, March 1999 |
INFORMATION
| Hobbies: | Enjoy traveling. Represented county at football, athletics and basketball. Participated twice in the All-England Schools Athletic Championships. Played football at semi-professional level. Just started playing Golf! |
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Better Place
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